Dokan vs WC Marketplace: The Ultimate Comparison

This article compares Dokan Multivendor and WC Marketplace plugins. Both are multi seller ecommerce marketplace solutions on WordPress and based on WooCommerce. If you’re considering starting and managing an online business, check this out to see which solution is more suitable for you and meets your demands.

The greatest of differences are in the little details!

Full Feature Comparison

Find out the Best WordPress MultiVendor Plugin that lets you create different marketplaces of extraordinary kinds.

The greatest differences are always in the precious nitty gritty details!

Breakdown of features	WCMp	Dokan
General Important Elements
1. Demo	✓	✓
→ single site demo for all features & extensions	X	✓
Points	1/2	2/2
2. Detailed Documentation	✓	✓
Points	1/1	1/1
3. Support	✓	✓
→ Live chat	X	✓
→ Ticket & emails	X	✓
→ Contact forms	✓	✓
→ Forums	✓	X
→ Facebook group	X	✓
Points	4/7	6/7
4. Built-in Multilingual support	X	✓
Points	0/1	1/1
5. Multiple widgets & custom theme	X	✓
Points	0/1	1/1
6. Pricing bundles	X	✓
→ Price	$320	$499
→ Sites	3	5
→ Extensions	9	24
Total Points Earned in this category	6/12	11/12
Admin Dashboard Elements
7. Admin dashboard overview with meaningful marketplace data & insights	X	✓
Points	0/1	1/1
8. Withdrawals	✓	✓
→ Allow vendors to request for withdrawals by default	X	✓
→ Automatic disbursement of commissions with schedule	✓	X
→ Free withdrawals and let vendors pay withdrawal charge	✓	X
→ Withdrawal threshold and minimum number of days to pass before disbursement	✓	✓
→ Withdraw threshold	✓	✓
→ Minimum withdraw limit	✓	✓
→ Order status for withdraw	X	✓
Points	6/8	6/8
9. Restrict vendors from accessing admin backend	Paid	Free
10. Built-in Refund Management	X	✓
→ Built-in system in frontend for vendors to request for customer order refunds	X	✓
→ Built-in system in backend for admins to review refund reasons, amount, approve, reject and manage in other ways	X	✓
Points	0/3	3/3
11. Admin reports	✓	✓
→ Displays logs of all orders	X	✓
→ Graphical display of store stats by vendor	X	✓
→ Shows number of products created, withdrawals, net earnings, sales, signups by month, year and custom range	X	✓
Points	1/4	4/4
12. Extensions	✓	✓
→ Modules system with easy toggle on and off and lower prices	X	✓
Points	1/2	2/2
13. Handy tools	X	✓
→ Automatically create pages	X	✓
→ Scan for duplicate orders	X	✓
→ Re-builds order sync table	X	✓
Points	0/4	4/4
14. Upgrade license from backend	X	✓
Points	0/1	1/1
15. Built-in customizable vendor registration form	✓	X
→ Email verification during registration	X	✓
Points	1/2	1/2
16. Commissions	✓	✓
→ More than 2 types of commission	✓	X
→ Vendors can select payment methods from frontend	✓	X
→ Admins can share coupon discount with vendors	✓	X
→ Admins can transfer payment gateway charge, shipping and tax charges to vendor	✓	✓
Points	5/5	2/5
17. Welcome Wizard for New Vendors	X	✓
Points	0/1	1/1
18. Disable vendors from accessing admin backend by default	X	✓
Points	0/1	1/1
19. Enable terms & conditions field in registration forms & vendor stores	X	✓
Points	0//1	1/1
20. Default email notification on product submission	X	✓
Points	0/1	1/1
21. Define the store banner width & height	X	✓
Points	0/1	1/1
22. Store policy	X	✓
→ Show privacy policy in separate page	✓	✓
→ Enable privacy policy in contact forms	✓	✓
Points	2/3	3/3
23. Search items using product GTIN	✓	X
Points	1/1	0/1
24. Store layouts and templates	3	4
25. Built-in customizable email notification templates for different premium features & extensions	X	✓
Points	0/1	1/1
Total Points Earned for the Best Admin Dashboard Elements in a WooCommerce Multistore Plugin	17/40	33/40
Vendor Dashboard Elements
26. Product Categories	✓	✓
→ Vendors can add multiple categories	X	✓
→ Vendors can create categories from backend	✓	X
Points	2/3	2/3
27. Product Tags	✓	✓
→ Vendors can create their own tags from frontend	X	✓
28. Product enquiry form on store page	✓	✓
→ Define privacy policy for visitors	X	✓
Points	1/2	2/2
29. Low stock and out of stock alerts for vendors	✓	X
Points	1/1	0/1
30. Zone-wise shipping	✓	✓
→ Vendors can add their own shipping methods	✓	✓
→ Separate backend settings for admin	✓	✓
→ Vendors can define processing times, shipping & refund policy from frontend	X	✓
Points	3/4	4/4
31. Vendor-Admin Contact Form	X	✓
Points	0/1	1/1
32. Vendor can define store slug	✓	✓
→ Vendor can change store slug	✓	X
Points	2/2	1/2
33. Vendor overview	✓	✓
→ Store insights: total sales, earnings, no. Of orders	✓	✓
→ Store traffic & visitors’ map	✓	✓
→ Product sales report & product stats	✓	✓
→ Announcements, reviews and status-wise orders	X	✓
Points	4/5	5/5
34. Store SEO	✓	✓
→ Built-in SEO	Add-on	Premium feature
→ Facebook & Twitter pages	X	✓
→ Frontend capability	X	✓
Points	2/3	3/3
35. Product SEO from frontend	✓	✓
→ Built-in SEO	Add-on	Premium feature
→ Backend product SEO for admins	X	✓
Points	1/2	2/2
36. Coupon management	✓	✓
→ Built-in feature	X	✓
→ Vendors can grant storewide discount	X	✓
→ Restrict by emails and categories	✓	✓
→ Limit usage by user and number of items	✓	X
Points	3/5	4/5
37. Upload different product types	✓	✓
→ Simple	✓	✓
→ Variable	✓	✓
→ Grouped/Bundles	✓	✓
→ External	✓	X
→ Affiliate	✓	X
→ Accommodation	✓	X
→ Simple & Variable Subscription	✓	X
Points	8/8	4/8
38. Vendor reports	✓	✓
→ Top selling and top earning	X	✓
→ Statement	X	✓
→ No. of items purchased, worth of coupons used & spent on shipping charges	X	✓
Points	1/4	4/4
Total Points Earned for the Best WooCommerce Vendor Dashboard Elements in a WordPress Multivendor Marketplace	28/40	32/40
Advanced Features to customize & create different types of marketplaces
39. Vendor dashboard Color Scheme Customizer	X	✓
Points	0/1	1/1
40. Store Support	✓	✓
→ Manage user queries from frontend in ticket system	X	✓
→ Admins can view and reply to queries	✓	X
→ Exchange replies from frontend like versation	✓	✓
→ Close & reopen tickets	X	✓
→ Vendors can choose email templates, exclude products from enquiry, modify buttons	✓	X
→ Smooth & easily understandable dashboard to store & keep track of customer queries	X	✓
Points	4/7	5/7
41. Vendor Subscriptions	✓	✓
→ Create unlimited membership packages using custom attributes	✓	✓
→ Configure various types of emails	✓	X
→ Admins can select the methods of payment to allow for vendors to purchase	✓	X
→ Admins can define access privileges, billing, message, capabilities, limitations, upgrade	✓	X
→ Add trial functionality in subscription packages	X	✓
Points	5/6	3/5
42. Vendor Bookings	✓	✓
→ Create bookings and send notifications	✓	X
Points	2/2	1/2
43. Vendor Auctions	✓	✓
→ Admin controls	X	✓
Points	1/2	2/2
44. PDF Invoices	✓	✓
→ Packing slips and vendor invoice	✓	✓
→ Select template, what to show, send via email, add terms & conditions by vendors & admins	✓	X
Points	3/3	2/3
45. Vendor Vacation	✓	✓
→ Vendors can pre-select multiple dates for vacation	✓	X
→ Set notification threshold	✓	X
Points	3/3	1/3
46. Store opening & closing time	✓	✓
→ Set hours of operation for every day of the week	✓	✓
→ Set opening and closing notice	X	✓
Points	2/3	3/3
47. Vendor Verifications	✓	✓
→ SMS verification	X	✓
→ Social profiles	✓	✓
→ Photo ID and address	✓	✓
→ Separate verification requests page in backend	X	✓
Points	3/5	5/5
48. Importer & Exporter	✓	✓
→ Upload and download products in csv format directly from frontend dashboard	X	✓
Points	1/2	2/2
49. Staff Manager	✓	✓
→ Detailed privacy settings for individual staff members	X	✓
→ Comprehensive range of permission controls	X	✓
→ Frees admins of extra work	X	✓
Points	1/4	4/4
50. Stripe & Paypal	✓	✓
→ Paypal masspay gateway & paypal payout	✓	X
→ Automatic refunds via stripe	X	✓
Points	2/3	2/3
51. MOIP	X	✓
→ Automatic payments	X	✓
→ Direct checkout using credit card and bank transfer	X	✓
Points	0/3	3/3
52. Product Duplicator for vendors	X	✓
Points	0/1	1/1
53. Single Product Multi Vendor (SPMV)	✓	✓
→ Admins can set the layout and text of the buttons	X	✓
→ Admins can set the criteria for displaying spmv products	✓	X
Points	2/3	2/3
54. Ajax live search	X	✓
→ Instant results while typing	X	✓
Points	0/2	2/2
55. Live chat	X	✓
→ Real time chatting from anywhere around the marketplace	X	✓
→ Mail notifications of conversations and offline messages	X	✓
→ Store and track all live chat messages in vendor dashboard	X	✓
Points	0/4	4/4
56. Follow Store	X	✓
→ Stay updated about favourite stores via email	X	✓
Points	0/2	2/2
57. Return & Warranty Request	X	✓
→ Return, exchange, get partial or full refunds and refund as store credit	X	✓
→ Add warranty for global and specific products	X	✓
→ Vendors add return policy and reasons for return	X	✓
Points	0/4	4/4
58. Wholesale	X	✓
→ Add wholesale price and quantity frontend	X	✓
→ Allow customers to apply as wholesale customers	X	✓
Points	0/3	3/3
59. Geolocation	X	✓
→ Customers can search for products and vendors in a specific area or radius	X	✓
Points	0/2	2/2
60. Vendor reviews	✓	✓
→ Vendors can manage reviews from frontend	X	✓
→ Shows aggregate number of reviews and rank on storefront	X	✓
Points	2/3	3/3
61. ShipStation	X	✓
→ Vendors can import WC shipping orders, manage, generate labels and manage it all without a hassle from a single place	X	✓
Points	0/2	2/2
Total Points Earned for WooCommerce Multi Vendor Advanced Features	31/70	59/70
The Best Multi Vendor WordPress Plugin → The difference is clear. Make a wise choice!	WCMp 82/162	Dokan 135/162

Choose the Best WooCommerce Multistore Plugin to build your WordPress Marketplace

WC Marketplace has a well-built free version and some add-ons have been built very rich. But this multi seller solution falls behind in innovating. WC Marketplace doesn't yet provide marketplace vendors ways to transform their eCommerce shop into whatever they dream about.

Dokan Multivendor is a flexible Multi Vendor Marketplace WordPress plugin that has more to offer, and is a Complete Multi Seller eCommerce solution that balances the control of power between the admins and vendors. While it rightly allows admins crucial exclusive control over certain important elements of multivendor ecommerce to prevent violations, it also empowers vendors sufficiently to configure, setup and run their own stores independently and relaxedly.

Dokan is also extremely feature-rich and brings new features faster than anybody else. Users commonly praise the uniqueness of elements in this multi seller marketplace platform. You’re sure to come across exclusive features that you won’t find anywhere else.

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